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WHAT TO DO IF ..............

  • You smell gas:

    Try to determine where the gas smell is coming from. If it is strongest near a particular gas operated unit, turn the gas off to that unit. If the smell continues to grow, turn the gas off to the house at the gas meter. You will need a pair of pliers to do this. If you can’t turn the gas off to the house, turn the power off to the whole house and open the windows and doors for ventilation and call our emergency line at 704-288-4664 ext-104.

  • Your toilet is leaking:

    Turn the water off behind the toilet. Hold down the handle to flush until the water drains from the tank. Note: If the leak is coming from the tank, a small amount of water may continue to drip until the tank is completely empty. Discontinue use of toilet and call us at 704-288-4664 to schedule an appointment for repair or Fill The Form For an Estimate!

  • Your water heater is leaking:

    Turn the water off at the water heater shut-off valve. If it’s electric, turn off the power to the unit at the breaker panel. If it’s gas, turn off the gas to the unit at the gas shut-off valve.

    Inside the house, turn on a faucet (hot water side only) to release the pressure from the hot water tank. Afterwards, use only cold water side of faucets. Avoid turning on a single handle faucet to anything other than straight to the cold side (not to the middle). Then call our emergency line at 704-288-4664 ext-104.

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Reviews

I rarely write reviews, but had to today. I work as a traveling sales rep throughout 5 states. Today, I had a scheduled appointment at 1:00

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Ginna
10/08/2015
Carolina Plumbing Pros installed a new tile shower and pan in our master bath. The price of the install was very reasonable.

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Jarrod A.
08/30/2015
Quick, courteous, professional service with a smile. The cost was complimentary to the type of job requested

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Tara
06/19/2015
The technician was on time and very efficient. Awesome guy!

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Maressa Brusso
06/17/2015
I would recommend Carolina Plumbing Pros., 100%!!! The service was outstanding and they took care of my water heater issue in less than 24 hrs

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Veni R.
05/12/2015
Fantastic company! They go above and beyond for customer service. 5 stars! Highly recommend!

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Paula Holbein
04/28/2015
Jimbo was awesome!!!! He came even though I wasn't on his list of clients that day. Took care of our dishwasher

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Dale Clarke
03/21/2015
I would absolutely use Carolina Plumbing Pros again and again. Dobri and his company are honest, trustworthy and very efficient

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Karen Y.
03/06/2015
Carolina Plumbing Pros technician just left my home. I had a leak in my garbage disposal and some clogged drains. The technician was very professional, personable and polite

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Jim Sedotto
02/25/2015
This is a great company and I would highly recommend them to anyone. Not only did I get same day service but they called back to make sure everything was good. Very polite, professional and great customer service.

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Maria Cline
02/22/2015
Jimbo was the service person who came to fix my bathroom sink leak. He did an excellent job and it has been perfect since his service here

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Lisa Lopes
02/10/2015
We experienced a same day response to our service call. Jimbo was courteous, personable and a fast worker who quickly identified our problems and corrected to our satisfaction... My wife and I definitely would recommend Jimbo and Carolina Plumbing Pros!

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Steven Bowman
01/13/2015
Carolina Plumbing Pros were able to repair a damaged water pipe on short notice. Exceptional customer service and would hire them again.

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Homeowner in Harrisburg, NC
01/03/2015
Professional service that's fast and affordable. Work is guaranteed. The providers were very careful to keep things clean while entering/exiting the house and performing their work. Also cleaned up well afterwards. We were told to call with any problems... Highly recommended!

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Jeremiah Smith , 28120
12/22/2014
The installer was Randy He was professional. and he did a good job. Randy cleaned up after himself ,He didn't leave boxes or paper he took the trash with him, I would hire his company again

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Calvenia S. in Indian Trail, NC
12/17/2014
He is very professional in his services and also very nice and respectful Member Comments: He did everything he went above the call of duty.

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Larry Greene , 28105
12/05/2014
I had Carolina Plumbing Pros to my home on several occasions. The first time they were out it was for an issue with my main drain line, half of my house was backed up... The plumber, Brian, did come out within a few hours and fixed the problem...

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Lauren Todd , 28205
11/25/2014
I was in a big time crunch for a home inspection. I contacted Home Advisor and called 5 different plumbers. CPP's answered the phone before 8 am and agreed to come out and get the job done within a couple of hours. They did NOT charge a trip...

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A Charlotte,NC customer
11/25/2014
They were prompt, professional, careful not to damage our house and cost less than Lowe's or Ben Franklin Plumbers. I absolutely would use them again.

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Jerry A
11/19/2014
I NEVER write reviews, but this company deserves all of the praises I can give! PROFESSIONAL, FRIENDLY, PROMPT, UNDERSTANDING and overall a GREAT EXPERIENCE!!! Thank you all so much for the AWESOME SERVICE I received today!

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Terrance C
11/18/2014
Dear Carolina Plumbing Pros. My wife arranged a service call from your company using our home warranty company on 8-30-14. I met Dobri when he came to the house. It was a simple enough repair and [ … ]

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Scott A
09/11/2014
Very pleasant and knowledgeable, offered additional research for an ancient faucet.

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Amy L. in Mount Pleasant, NC
07/17/2014
Price was lower than competitors. Job was done quickly and on short notice. Stefan was courteous, knowledgeable and a true professional. Called on a Sunday and they gave me an estimate with [ … ]

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Todd W. in Monroe, NC
06/30/2014
Very quick work. Very professional. Great service. Very reasonable price. Great rates for a Saturday call. I would use them again for any plubming needs.

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Megan J. in Charlotte, NC
06/01/2014
Carolina Plumbing technician called me within minutes of receiving my request and the repair to my shower faucet was completely fixed in less than two [ … ]

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Dawn S. in Charlotte, NC
05/03/2014
That the guy who came out to fix our well problem was one of the co-owners! This really impressed us! He was very polite, and did a good job.

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Homeowner in Kannapolis, NC
04/23/2014
Very professional; Needed immediate repair work for a leaking busted pipe; Their response time was quick and service was great.

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Samantha B. in Matthews, NC
04/23/2014
Carolina Plumbing technician came out next morning to give us an estimate. He was awesome. Price was much less than other estimate we got. He took time to evaluate the problem, determine best way to [ … ]

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Tom F. in Charlotte, NC
02/01/2014
Representative was prompt, courteous, experienced, helpful, and hard working. He removed the old faucet and damaged shut-off valve, installed the new faucet and two shut-off valves in just two hours, including [ … ]

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John S. in Charlotte, NC
01/15/2014
Friendly, courteous, smart, experienced and thorough all describe the representative who performed the work.

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John L. in Charlotte, NC
01/15/2014